💰 Refund Policy

Thank you for using Dramelio's services.

Please pay attention to the following provisions regarding the refund policy:

1. Every transaction that has been successful (successfully processed and verified by the payment system) cannot be canceled or refunded for any reason.

2. Users are expected to check again before making payments, including choosing the appropriate package or subscription.

3. Dramelio is not responsible for user errors in making transactions, such as wrong nominal value, wrong account, or duplicate payments.

4. In certain circumstances (for example, a system error on Dramelio's part), our team can carry out internal verification and consider the best solution.

5. By carrying out transactions on Dramelio, users are deemed to have read, understood and agreed to all of these provisions.

For further assistance, please contact us via:

📧 Email: hello@dramelio.com

💬 WhatsApp: 0858 1010 1414

🕘 Service every weekday 09.00 – 21.00 WIB